For UX & Product Researchers

Run Research That Actually
Informs Product Decisions

Interwow gives researchers the tools to plan, recruit, conduct, analyze, and share research β€” all in one platform. Spend less time on logistics and more time uncovering insights that move products forward.

No credit card required  Β·  14-day free trial  Β·  Mixed-methods research platform

πŸ”¬ Research Pipeline

Participants Recruited 24 / 30
Interviews Scheduled8
Completed This Week5
Insights Tagged63
Themes Identified7

Challenges Researchers Wrestle With

Great research is often blocked by operational friction, not lack of skill.

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Recruiting Participants

Recruiting relevant participants is the #1 bottleneck in research. External panels are expensive and don't match your actual user base. Internal recruiting via email gets low response rates and takes days.

  • External panels cost $50–150 per participant
  • Participants don't match your real user demographics
  • Internal recruiting via email gets low responses
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Coordinating Interviews

Scheduling 10 interviews across time zones using email chains and shared calendars can take longer than the interviews themselves. Every rescheduling request derails your research timeline.

  • Email scheduling is time-consuming and error-prone
  • No-shows waste researcher time without compensation
  • Multi-timezone coordination creates constant confusion
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Making Data Actionable

Research takes weeks. By the time the report is written, the engineering team has already shipped. Synthesizing hours of recordings, transcripts, and notes into actionable insights is a slow, manual process.

  • Synthesis is manual and time-intensive
  • Insights sit in documents nobody reads
  • Hard to connect findings to specific product decisions

How Interwow Supports Research

A complete research operations platform built for mixed-methods researchers.

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Participant Recruitment From Your Users

Recruit research participants directly from your active user base using behavioral targeting. Filter by plan tier, usage frequency, feature adoption, or NPS score to find exactly the users whose perspective matters most.

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Scheduling Tools

Share a scheduling link and let participants self-book into your available slots. Automatic time zone conversion, calendar sync, and reminder emails mean you spend zero time on scheduling logistics.

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Session Recordings as Research Data

Use Interwow session recordings as continuous unmoderated research. Filter recordings by behavioral criteria (rage clicks, U-turns, error states) and tag moments directly in the recording timeline for synthesis.

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Survey Tools for Quantitative Research

Deploy in-app surveys with 20+ question types including Likert scales, SUS (System Usability Scale), NPS, and open-ended questions. Collect large quantitative samples to complement qualitative interviews.

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Interview Notes and Insight Tagging

Take structured notes during or after interviews with a template system. Tag individual quotes and observations to product areas, themes, or user journey stages. Build your insight repository automatically.

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AI-Assisted Synthesis

Automatically cluster tagged insights into themes. Get AI-suggested patterns across interviews, surveys, and behavioral data. Produce shareable insight summaries in minutes instead of days.

Research Types Supported

Whether you're running generative or evaluative research, Interwow has the tools you need.

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Usability Testing

Evaluate how easily users can complete tasks in your product. Use session recordings for unmoderated testing or conduct moderated sessions with video interviews.

Evaluative
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Exploratory Research

Understand user needs, mental models, and workflows through open-ended interviews. Discover problems you didn't know you had before building solutions.

Generative
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Concept Testing

Show users early concepts or prototypes and measure desirability before investing in full development. Use surveys and interviews to gather structured feedback on competing ideas.

Evaluative
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Surveys

Collect large-scale quantitative data with in-app surveys. Measure satisfaction, feature desirability, NPS, CSAT, SUS, and custom metrics β€” triggered by behavior or time.

Quantitative
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Diary Studies

Track user behavior and sentiment over time with scheduled check-in surveys and recurring prompts. Understand how users' perception and usage of your product evolves over days or weeks.

Longitudinal
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Card Sorting & Tree Testing

Validate your information architecture with open and closed card sorting. Use tree testing to verify that users can find content in your proposed navigation structure.

IA Research

From Raw Data to Insight

A systematic workflow that turns research data into product decisions.

1. Collect Raw Data

Session recordings auto-capture. Survey responses stream in. Interview recordings and notes are uploaded. All data is timestamped and linked to specific users.

2. Tag and Annotate

Tag moments in recordings, highlight survey quotes, and annotate interview notes with product areas, user journey stages, and behavioral themes using Interwow's tagging system.

3. Cluster into Themes

Use AI-assisted clustering or manual grouping to identify themes that appear across multiple participants, data types, and sessions. Quantify how frequently each theme appears.

4. Build the Insight Repository

Each insight is stored with supporting evidence: recording clips, survey quotes, heatmap screenshots, and interview timestamps. Findings are searchable and linkable from anywhere in Interwow.

5. Share and Drive Action

Export insights as a shareable research report or push individual findings directly to Jira/Linear. Share a link with stakeholders who can view evidence without needing an Interwow account.

Interwow vs. Traditional Research Tools

See why modern research teams are consolidating on Interwow.

Capability Interwow Spreadsheets & Email Traditional Research Tools
Recruit from own user base βœ“ Built-in βœ— Partial (extra cost)
Automated scheduling βœ“ Built-in βœ— Manual Varies
Session recordings as data βœ“ Native βœ— βœ—
In-app surveys βœ“ Native βœ— External only Add-on required
Heatmaps on live product βœ“ Native βœ— βœ—
Insight tagging & synthesis βœ“ AI-assisted βœ— Manual only Basic tagging only
Stakeholder sharing βœ“ Link sharing Email attachments Requires login
Monthly cost for research team From $79/mo ~$500/study (hidden costs) $200–800+/mo

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