Interwow Surveys let you embed NPS, CSAT, and custom multi-step surveys directly in your product or website — triggered by real user behavior, targeted to the right audience, and analyzed with built-in charts that make insights impossible to miss.
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From quick sentiment checks to in-depth multi-step questionnaires.
The industry-standard loyalty metric. Ask "How likely are you to recommend us?" with a 0–10 scale. Interwow automatically calculates your NPS score, segments respondents into Promoters, Passives, and Detractors, and tracks your score over time.
Measure satisfaction at specific moments — after a support interaction, following a feature release, or at checkout. Use a 5-point scale, emoji reactions, or thumbs up/down. Results are tracked per-event and per-page so you pinpoint exactly where satisfaction dips.
Build fully custom surveys with multiple question types: multiple choice, open text, Likert scale, rating, matrix, and ranking. Add branching logic so users only see questions relevant to their earlier answers. Survey flow adapts dynamically to maximize completion rates.
A survey shown to the wrong user at the wrong moment gets ignored or dismissed. Interwow's targeting engine ensures your surveys reach the audience most likely to give you useful, relevant responses.
Show surveys only to users on a specific plan, in a specific country, using a specific feature, or matching any custom attribute you've defined in Interwow.
Fire a survey after a user completes onboarding, exports their first report, reaches a usage milestone, or performs any custom event you track. Surveys feel contextual, not random.
Delay a survey by X seconds after page load, or wait until the user has been active for a set duration. Avoid asking questions before users have had a chance to engage with what you're asking about.
Set rules to prevent the same user from seeing a survey more than once, or to enforce a minimum number of days between surveys. Keep your users happy while still collecting the data you need.
Response rates, completion funnels, answer distributions, and trend charts — all built in, no spreadsheet required.
Deploy surveys as an embedded widget, a modal overlay, or a full-page experience. Works in web apps, marketing sites, and email links.
Push survey responses to HubSpot, Salesforce, Segment, Google Sheets, or your data warehouse automatically.
Translate surveys into any language. Interwow detects browser locale and serves the matching translation automatically.
Start with a proven template and customize it to your needs.
The gold-standard loyalty benchmark. Two questions: the 0–10 scale and a follow-up open text for context. Best triggered 30+ days after signup or after a key milestone.
Loyalty RetentionTriggered when a user moves their cursor toward the browser close button or the back button. Ask why they're leaving and what would have made them stay. Critical for reducing churn.
Churn PreventionCollect reactions to a specific feature after users have had a chance to use it. Includes a satisfaction rating, a usefulness question, and an open text field for improvement suggestions.
Product Feature AdoptionShown after a user completes onboarding. Measures clarity, time-to-value, and overall experience. Helps you identify where new users get stuck and what motivates them to continue.
Onboarding ActivationBased on the Sean Ellis framework — "How would you feel if you could no longer use this product?" Benchmark your PMF score and segment results by persona to understand which user types find your product indispensable.
PMF StrategyStart from scratch with our drag-and-drop builder. Any question type, any logic, any design.
From idea to live survey in three steps.
Pick from a template library or use the drag-and-drop builder to create a custom survey. Add questions, set branching logic, and customize the design to match your brand.
Define who sees the survey, when, and how often. Use pre-built segment filters or write custom rules based on any user property or behavioral event.
Publish with one click. Responses stream into your dashboard in real time. View charts, export raw data, or push results to your CRM — all without leaving Interwow.
Your users have the answers. Interwow Surveys make it easy to ask the right questions.
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