🚀 Getting Started
Installing Interwow on Your Website
Copy and paste a single JavaScript snippet to start collecting behavioral data immediately — no developer required.
Setting Up Your First Heatmap
Create, configure, and read a heatmap for any page on your site in just a few clicks after installation.
Recording Your First User Sessions
Enable session recording, review your first replay, and learn which controls help you find useful sessions quickly.
Creating Your Account and Dashboard Overview
A guided tour of the Interwow dashboard — understand every panel, widget, and shortcut on your main overview screen.
🔥 Heatmaps
Understanding Click vs. Scroll Heatmaps
Learn the difference between click, scroll, and move heatmaps — and when to use each type to answer specific UX questions.
How to Filter Heatmaps by Device Type
Segment your heatmap data by desktop, tablet, and mobile to surface device-specific usability problems on any page.
Exporting and Sharing Heatmap Reports
Export heatmaps as PNG or PDF and share a view-only link with stakeholders who don't have an Interwow account.
📹 Session Recordings
Filtering Recordings by User Behavior
Use filters like rage clicks, U-turns, and error events to quickly find the recordings most likely to reveal friction points.
Using Tags and Notes in Recordings
Tag recordings for later review, add time-stamped notes during playback, and share annotated clips with your team.
Setting Up Privacy Masking for Sensitive Data
Automatically mask passwords, credit card fields, and custom elements so recordings stay useful without exposing personal data.
📊 Surveys & Feedback
Creating Your First NPS Survey
Launch an NPS survey on any page in minutes, set display rules, and start collecting your Net Promoter Score automatically.
Setting Up a Feedback Button Widget
Add a persistent feedback button to your site that lets users report issues and suggestions without interrupting their flow.
Analyzing Survey Responses
Explore response trends, filter by user segment, and export raw data to CSV for deeper analysis in your BI tool of choice.
🔌 Integrations
Connecting Interwow to Google Analytics
Link Interwow events to your GA4 property so you can correlate behavioral data with traffic and conversion metrics in one place.
Sending Data to HubSpot CRM
Push Interwow behavioral events into HubSpot contact records so your sales team can see exactly how leads interact with your product.
Can't find what you're looking for?
Our support team is here to help. Reach out and we'll point you in the right direction.