Cappy answers your visitors instantly using your own knowledge base — grounded in your content, never made up — and knows exactly when to hand the conversation to a human.
Try Cappy FreeFree 14-day trial · No credit card required
Interwow Cappy is your website's own AI support agent. It reads the knowledge base you build — crawled pages, uploaded docs, pasted content — and answers visitor questions from that content only.
That means no hallucinated features, no invented pricing, no “XYZ Corp” nonsense. If the answer isn't in your knowledge base, Cappy doesn't guess — it hands off to a human agent with a friendly note.
Get Started FreeNo engineering required — Cappy runs inside the chat widget you already have.
Point Cappy at your website to crawl it, or paste text and upload docs on the AI Training page. It builds a private knowledge base for your site.
Visitors ask questions in your chat widget and get instant, accurate answers — 24/7, in seconds, grounded in your content.
When a question is out of scope, Cappy escalates to your team with a customizable hand-off message — so no visitor is ever left stuck.
Retrieval-augmented generation keeps every answer tied to your knowledge base. Cappy cites your content — it doesn't invent.
Deflect repetitive questions around the clock. Cappy handles the “what are your hours / do you ship here / how do I reset” instantly.
Smart human handoff means Cappy passes complex or sensitive chats to a real agent — with the full conversation in context.
Turn Cappy on or off per site, set the hand-off message, and manage your knowledge base any time from Settings.
Cappy lives in the Interwow chat widget you already installed. Flip it on and it's answering — no new script, no new tool.
Cappy's conversations are saved, tagged and summarized alongside your human chats — so nothing gets lost.
Give Cappy your knowledge base and let it handle the front line — while your team focuses on the conversations that matter.
Try Interwow Cappy Free14-day free trial · No credit card required
