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UX & Growth

Deep dives, case studies, and actionable tactics from the Interwow team and community experts.

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Featured Articles

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Heatmaps ⏱ 12 min read

The Complete Guide to Heatmaps: Understanding User Behavior in 2024

A deep dive into heatmap types, how to read them, and what actions to take based on findings. Whether you're brand new to heatmaps or looking to level up your analysis, this guide covers everything.

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Emma Clarke

Product Analyst

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Analytics ⏱ 8 min read

Why Session Recordings Are the Most Underused Tool in Your Analytics Stack

Most teams collect quantitative data but miss the 'why'. Session recordings fill this gap by letting you watch exactly how real users experience your product — confusion, frustration, and all.

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James Park

Growth Lead

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Surveys ⏱ 6 min read

5 Survey Templates That Actually Get Responses

The secret to high survey response rates is timing and brevity. Here are 5 battle-tested templates that work — from NPS follow-ups to post-onboarding check-ins and churn exit surveys.

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Sofia Reyes

UX Researcher

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Case Study ⏱ 10 min read

How TechFlow Cut Churn by 35% Using Behavioral Analytics

A behind-the-scenes look at how one SaaS company identified and fixed their biggest retention problem using Interwow session recordings, funnel analysis, and targeted in-app surveys.

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Marcus Webb

Content Team

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