Jump to Release
- v2.8.0 — November 2024
- v2.7.0 — October 2024
- v2.6.5 — September 2024
- v2.6.0 — August 2024
- v2.5.0 — July 2024
AI Session Summaries
Our biggest update of the year — Interwow now uses AI to automatically analyse and summarise session recordings, so you can extract insights in seconds instead of minutes.
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New Feature
AI Session Summaries
AI now automatically summarises every session recording, highlighting key moments, rage clicks, navigation confusion, and user frustrations in plain English. Available on Growth and Enterprise plans.
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Improvement
Dashboard Loading Speed +40%
Significant performance improvements to the main dashboard mean it now loads up to 40% faster, even for accounts with large data volumes.
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New Feature
Dark Mode Toggle
A new dark mode option in Account Settings lets you switch the dashboard theme. System preference is respected automatically.
Funnel Analysis
Track how users move through multi-step journeys — from landing page to conversion — and pinpoint exactly where they drop off.
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New Feature
Funnel Analysis
Build multi-step funnels from any combination of pages, events, or custom triggers. View drop-off rates at each step and click through directly to related session recordings for that stage.
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Improvement
HubSpot Integration Improvements
Interwow events now sync to HubSpot contact timelines in real time. Support for HubSpot lists and workflows added as triggers.
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Bug Fix
Safari Recording Issues Resolved
Fixed a bug causing session recordings to occasionally freeze or produce garbled replays in Safari 17+.
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New Feature
New Filter: "Recordings with Errors"
Quickly surface sessions where JavaScript errors or broken network requests occurred, so you can prioritise fixing what's actually broken for real users.
Stability & Performance Patch
A targeted patch addressing mobile rendering issues, performance improvements, and a critical security update.
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Bug Fix
Feedback Button Rendering on Mobile Safari
The feedback widget was rendering off-screen on certain iOS devices running Safari. Now correctly positioned across all tested device/OS combinations.
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Improvement
Heatmap Rendering Performance
Heatmap overlays now render up to 3× faster on pages with large DOM trees, reducing wait time before the overlay appears.
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New Feature
CSV Export for Survey Responses
Export all survey responses as a CSV file directly from the Surveys dashboard for analysis in Excel, Google Sheets, or your data warehouse.
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Bug Fix
Security Patch — Authentication Flow
A security patch was applied to the authentication token refresh flow. No user data was exposed. We recommend all users log out and back in.
Mobile Heatmaps
Understand your mobile visitors as clearly as your desktop users — now with fully separate, device-specific heatmaps.
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New Feature
Mobile Heatmaps
Heatmaps are now collected and displayed separately for desktop, tablet, and mobile visitors. Switch between device views with a single click in the heatmap viewer.
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New Feature
NPS Trend Chart
The NPS dashboard now includes a time-series chart showing your Net Promoter Score over time — track whether your score is improving after product changes.
User Interview Scheduler
Close the loop between quantitative data and qualitative insights by booking user interviews directly inside Interwow.
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New Feature
User Interview Scheduler
Book and manage user interviews directly from Interwow. Connect your Google or Outlook calendar, send automated reminders to participants, and manage incentives — all in one place.
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New Feature
Calendar Integration
Two-way sync with Google Calendar and Microsoft Outlook ensures your interview schedule is always up to date across tools.
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New Feature
Incentive Management
Define gift card or credit incentives for participants. Interwow tracks fulfilment and sends rewards automatically after the interview is completed.
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